Ring App Customer Care Number India – WhatsApp, Email, Contact

Introduction to The Ring App Customer Care Number – In today’s fast-paced digital landscape, customer care is a linchpin for user satisfaction. The Ring app, recognizing this, has developed a robust customer care system catering to diverse needs. This guide delves into the various options available for users, including contact numbers, email support, WhatsApp assistance, ticket creation, and the grievance redressal process.

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Table of Content

Overview

The customer care system on the Ring app is designed to be responsive and versatile. Understanding the diverse needs of customers, the platform offers a range of communication channels to address their concerns. From traditional contact numbers to modern messaging apps and formal email support, the aim is to cater to various preferences and urgency levels.

Overview Table

Contact MethodDescriptionDetails
Contact NumberDirect connection to the customer service desk for immediate assistance.022 41434302 / 020 68135496
Email SupportFormal channel for non-urgent queries, providing detailed documentation of concerns.care@paywithring.com
WhatsApp AssistanceIntegration with WhatsApp for quick and informal communication with customer support.Integrated within the app
Create a TicketOnline submission of tickets for systematic tracking and resolution of customer issues.Online submission on the app
Grievance RedressalHierarchical escalation process for unresolved issues, ensuring a structured resolution.Escalation process defined

Ring App Customer Care Number India – WhatsApp, Email, Contact

Ring App Customer Care Number

Here’s an in-depth look at the customer care options available for Ring app users:

Ring App Customer Care Number

Customer Care number: 022 41434302 / 020 68135496

To swiftly access Ring App’s customer care number and navigate through the Interactive Voice Response (IVR) system, follow these straightforward steps:

  1. Dial the Number: Begin by dialing the dedicated customer care number: 022 41434302 / 020 68135496 from your phone’s keypad.
  2. Listen to IVR Prompts: Upon dialing, the IVR system will greet you with automated prompts. Listen carefully for menu options.
  3. Select Language: Choose your preferred language by following the IVR instructions. Typically, options for language selection are provided.
  4. Navigate Menu Options: Respond to the IVR prompts by selecting the appropriate menu option related to your query or concern.
  5. Connect to Customer Service: Once you’ve navigated through the IVR menu, you’ll be directed to speak with a live customer service representative.
  6. Speak Clearly: When prompted, articulate your query or concern clearly to ensure efficient assistance.

By following these steps, you can effectively utilize the IVR system to connect with Ring App’s customer care, streamlining the process and expediting issue resolution.

City Wise Ring App Customer Care Phone Number Toll-Free 24×7

StateCityCustomer Care Number
DelhiNew Delhi, NCR, OLD Delhi02241434302
Arunachal PradeshItanagar, Naharlagun, Tawang02241434302
AssamGuwahati, Dispur, Silchar, Jorhat, Dibrugarh02241434302
BiharPatna, Gaya, Muzaffarpur, Bhagalpur, Arrah02241434302
ChhattisgarhRaipur, Bhilai, Durg, Korba, Bilaspur02241434302
GoaPanaji, Margao, Vasco da Gama, Old Goa, Mapusa02241434302
GujaratAhmedabad, Surat, Vadodara, Rajkot, Surat02241434302
HaryanaChandigarh, Faridabad, Gurugram, Panchkula, Ambala02241434302
Himachal PradeshShimla, Mandi, Solan, Dharamshala, Kullu02241434302
Jammu and KashmirSrinagar, Jammu, Leh, Katra, Anantnag02241434302
JharkhandRanchi, Jamshedpur, Dhanbad, Bokaro, Deoghar02241434302
KarnatakaBengaluru, Mysore, Hubli-Dharwad, Mangaluru, Belgaum02241434302
KeralaThiruvananthapuram, Kochi, Kozhikode, Kollam, Thrissur02241434302
Madhya PradeshBhopal, Indore, Gwalior, Jabalpur, Ujjain02241434302
MaharashtraMumbai, Pune, Nagpur, Nashik, Thane02241434302
ManipurImphal, Thoubal, Kakching, Churachandpur, Bishnupur02241434302
MeghalayaShillong, Tura, Jowai, Nongpoh, Garo Hills02241434302
MizoramAizawl, Lunglei, Saiha, Champhai, Mamit02241434302
NagalandKohima, Dimapur, Mokokchung, Mon, Wokha02241434302
OdishaBhubaneswar, Cuttack, Puri, Rourkela, Bhadrak02241434302
PunjabChandigarh, Ludhiana, Amritsar, Jalandhar, Patiala02241434302
RajasthanJaipur, Jodhpur, Udaipur, Jaisalmer, Kota02241434302
SikkimGangtok, Namchi, Geyzing, Singtam, Mangan02241434302
Tamil NaduChennai, Coimbatore, Madurai, Tiruchirappalli, Salem02241434302
TelanganaHyderabad, Secunderabad, Warangal, Karimnagar, Nizamabad02241434302
TripuraAgartala, Kailashahar, Dharmanagar, Belonia, Sabroom02241434302
Uttar PradeshLucknow, Kanpur, Noida, Varanasi, Agra02241434302
UttarakhandDehradun, Haridwar, Rishikesh, Nainital, Mussoorie02241434302
West BengalKolkata, Howrah, Durgapur, Asansol, Siliguri02241434302

Email Support: Ring App Customer Care

email address: care@paywithring.com.

For customers with non-urgent queries or detailed concerns, utilizing Ring App’s email support is a straightforward process:

  1. Open Your Email Client: Begin by opening your preferred email client on your device, whether it’s a desktop computer, laptop, or mobile device.
  2. Compose a New Email: Click on the “Compose” or “New Email” option to initiate a new message.
  3. Enter Recipient’s Email Address: In the “To” field, enter the email address: care@paywithring.com.
  4. Subject Line: Craft a concise yet descriptive subject line that encapsulates the essence of your query or concern.
  5. Compose Your Message: In the body of the email, articulate your query or concern clearly and concisely. Provide all relevant details to facilitate a comprehensive understanding.
  6. Attachments (if necessary): If applicable, attach any relevant documents or files that may aid in addressing your concern.
  7. Review and Send: Before sending, review your email to ensure accuracy and completeness. Once satisfied, hit the “Send” button.

By adhering to these simple steps, you can efficiently communicate non-urgent queries and detailed concerns to Ring App’s email support, ensuring a formal channel for comprehensive documentation of your customer concerns.

Ring App Customer Care WhatsApp Number

WhatsApp number: 022 4143 4380

To quickly and informally connect with Ring App’s customer service team through WhatsApp, follow these simple steps:

  1. Open WhatsApp: Begin by launching the WhatsApp application on your mobile device.
  2. Initiate a New Chat: Click on the chat icon, usually represented by a speech bubble, to initiate a new chat.
  3. Enter the WhatsApp Number: In the chat search or contact input, type the WhatsApp number: 022 4143 4380. OR You can Save the Number First.
  4. Compose Your Message: Craft a brief yet clear message outlining your query or concern. WhatsApp provides a platform for concise communication.
  5. Send Your Message: Once your message is composed, tap the send icon to dispatch it to Ring App’s customer service team.
  6. Wait for Response: Patiently wait for the customer service team to respond. WhatsApp’s real-time messaging ensures swift communication.
  7. Engage in Conversation: Upon receiving a response, engage in a conversation with the customer service representative, providing any additional details required.

By adhering to these steps, you can seamlessly leverage WhatsApp to connect with Ring App’s customer service team, taking advantage of the platform’s quick and informal communication features.

Create a Ticket For Ring App Customer Care

Creating a ticket on the Ring App for systematic issue tracking is a straightforward process. Follow these steps:

  1. Open the Ring App: Start by opening the Ring App on your mobile device. Navigate to the section specifically designated for customer support or issue resolution.
  2. Locate “Create a Ticket” Option: Within the customer support section, locate and tap on the “Create a Ticket” option. This feature is typically designed for users to log their concerns systematically.
  3. Provide User Details: Input your user details as prompted. This may include your name, registered email address, and any other relevant identification information.
  4. Select Issue Category: Choose the appropriate category that best describes your issue from the available options. This helps in directing your concern to the right department.
  5. Describe Your Concern: In a brief yet detailed manner, articulate your concern or issue in the designated text box. Be specific and provide any relevant information that may assist in resolution.
  6. Attach Supporting Documents (if applicable): If your concern involves any supporting documents, such as screenshots or files, use the option to attach them to your ticket.
  7. Review and Submit: Before finalizing, review the entered details to ensure accuracy. Once satisfied, submit your ticket. The platform will generate a unique reference number for your concern.

By following these steps, you can effectively utilize the Ring App’s ticket creation feature, ensuring a structured and organized approach to addressing and resolving your issues.

Ring App Customer Care Number Grievance Redressal

Level 1:

At Level 1, grievances kick off at the customer service desk, the frontline for all complaints. Should a user’s issue persist beyond the Turnaround Time (TAT), it advances to the Customer Service Manager via official email. Users can also take initiative, requesting a callback via calls, emails, or live chat. Committing to swift responses within 1 to 24 hours, the Customer Service Manager aims to finalize solutions during callbacks. If departmental coordination is needed, the manager ensures resolution expectations within a pragmatic two business days.

Level 2:

Escalating to Level 2, users dissatisfied with the manager’s response can engage with the Grievance Redressal Officer, Pravin Rathod. Direct communication is facilitated through email at care@paywithring.com or the contact number 08068249277.

Level 3:

Level 3 involves appealing to the Nodal Officer, Zaffar Khan, if grievances persist after the Grievance Redressal Officer’s involvement. Zaffar Khan can be reached via email at escalation@paywithring.com or the contact number 08068249278.

Should grievances tied to a PaywithRing loan remain unresolved even post Nodal Officer intervention within 30 days, users have the recourse to file complaints on the Reserve Bank of India’s platform, https://sachet.rbi.org.in/.

Conclusion

The Ring app’s customer care system is intricately designed to cater to the unique needs of its customers. By offering a variety of contact options and a structured grievance redressal process, the platform ensures that users can seek assistance in a manner that aligns with their preferences and urgency levels. This user-centric approach contributes significantly to fostering a positive and reliable experience on the Ring app.

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FAQs: Ring App Customer Care Number

  1. What are the working hours for Ring App Customer Care in India?

    Ring App's customer care operates during standard business hours. It's advisable to check their official website for specific timings.

  2. What is the Ring App Customer Care Number for India?

    The Ring App Customer Care Help line Number for India is 022 41434302 / 020 68135496.

  3. How can I connect with Ring App Customer Care through WhatsApp?

    Ring App integrates WhatsApp number: 022 4143 4380 for customer support. You can message them at their dedicated WhatsApp number.

  4. Is there an alternative customer care number for Ring App in India?

    Yes, another contact option is 022 4143 4380. Merchants can use this number for specific assistance.

  5. Can I create a ticket for my issue on the Ring App?

    Yes, the Ring platform provides an option to create a ticket for systematic tracking of your concerns. Look for this feature within the customer support section on the app.

  6. How do I escalate my concern if not resolved by Customer Service?

    If your concern persists, you can escalate it to the Grievance Redressal Officer. Contact Pravin Rathod via email at care@paywithring.com or call 08068249277.

  7. Are there alternative channels to contact Ring App Customer Care besides phone and email?

    Yes, you can also connect through live chat on the app, providing additional flexibility for issue resolution.
    care@paywithring.com

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