PaySense Customer Care – Number, Email ID, Address

Introduction to the PaySense Customer Care Number PaySense, a prominent financial services provider in India, prioritizes customer satisfaction by offering multiple avenues for assistance. This article delves into the comprehensive customer care options provided by PaySense, including contact numbers, email IDs, and physical addresses.

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Table of Content


PaySense stands as a solution to the critical issue of limited access to credit in contemporary India. As the financial landscape evolves, PaySense remains committed to providing simple, convenient, and transparent credit access. Understanding the significance of effective customer support in the financial sector, PaySense has established a robust customer care system.

Overview Table

General Customer Care NumberPaySense emphasizes that it does not have a customer care or customer service number. They strongly advise customers against reaching out to any contact numbers available on the internet. To ensure secure and reliable communication, customers are encouraged to use official channels such as email or the provided support form on the PaySense website.
Grievance and Nodal Officer Contact Number+91 022 6982 1133 (Monday to Friday, 10 AM – 7 PM)
Office AddressEmpressa Building, Fourth Floor, Second Road, Khar West, Mumbai – 400 052, Maharashtra, India
Twitter Handle@gopaysense
Sachet PortalSachet Portal
Online Support FormAvailable on the official PaySense website

PaySense App Customer Care

PaySense Customer Care Number

What is the PaySense Customer Care Number

  1. No Customer Care Number: PaySense does not operate a customer care number.
  2. Caution Against Internet Numbers: Avoid reaching out to numbers found online.
  3. Security Advisory: Rely on official channels for secure communication.
  4. Official Communication Channels: Utilize the provided email,, for contact.
  5. Ensuring Authenticity: Verify information from official PaySense sources.
  6. Transparent Communication: Prioritize transparent and secure communication.
  7. Customer Caution: Caution customers against misinformation online.
  8. Working on an Update: Actively working to provide an updated contact number.
  9. Trust in Verified Channels: Build trust in verified communication channels.
  10. Customer-Centric Approach: Dedicated to a customer-centric approach, ensuring reliable assistance.

City Wise PaySense App Customer Care Number Toll-Free And Email ID

StateCityContact NumberContact Mail
Arunachal PradeshItanagar, Naharlagun, TawangUpdate Soon
AssamGuwahati, Dispur, Silchar, Jorhat, Dibrugarh
BiharPatna, Gaya, Muzaffarpur, Bhagalpur, Arrah
ChhattisgarhRaipur, Bhilai, Durg, Korba, Bilaspur
GoaPanaji, Margao, Vasco da Gama, Old Goa, Mapusa
GujaratAhmedabad, Surat, Vadodara, Rajkot, Surat
HaryanaChandigarh, Faridabad, Gurugram, Panchkula, Ambala
Himachal PradeshShimla, Mandi, Solan, Dharamshala, Kullu
Jammu and KashmirSrinagar, Jammu, Leh, Katra, AnantnagUpdate Soon
JharkhandRanchi, Jamshedpur, Dhanbad, Bokaro, DeogharUpdate Soon
KarnatakaBengaluru, Mysore, Hubli-Dharwad, Mangaluru, Belgaum
KeralaThiruvananthapuram, Kochi, Kozhikode, Kollam, ThrissurUpdate Soon
Madhya PradeshBhopal, Indore, Gwalior, Jabalpur, UjjainUpdate Soon
MaharashtraMumbai, Pune, Nagpur, Nashik, ThaneUpdate Soon
ManipurImphal, Thoubal, Kakching, Churachandpur, BishnupurUpdate Soon
MeghalayaShillong, Tura, Jowai, Nongpoh, Garo HillsUpdate Soon
MizoramAizawl, Lunglei, Saiha, Champhai, Mamit
NagalandKohima, Dimapur, Mokokchung, Mon, WokhaUpdate Soon
OdishaBhubaneswar, Cuttack, Puri, Rourkela, Bhadrak
PunjabChandigarh, Ludhiana, Amritsar, Jalandhar, Patiala
RajasthanJaipur, Jodhpur, Udaipur, Jaisalmer, Kota
SikkimGangtok, Namchi, Geyzing, Singtam, Mangan
Tamil NaduChennai, Coimbatore, Madurai, Tiruchirappalli, SalemUpdate Soon
TelanganaHyderabad, Secunderabad, Warangal, Karimnagar, NizamabadUpdate Soon
TripuraAgartala, Kailashahar, Dharmanagar, Belonia, Sabroom
Uttar PradeshLucknow, Kanpur, Noida, Varanasi, Agra
UttarakhandDehradun, Haridwar, Rishikesh, Nainital, MussoorieUpdate Soon
West BengalKolkata, Howrah, Durgapur, Asansol, SiliguriUpdate Soon

How to Contact PaySense Customer Care via Email ID:

For any service-related queries or issues, reach out via email at Once your request is received, paysense customer service team will promptly respond to assist you.

  1. Have a Question or Issue: If you encounter any concerns or have inquiries about paysense service, proceed to the next step.
  2. Email to Paysense app: Directly email us at with your question or issue details.
  3. Send Request: Transmit your request to paysense dedicated email address for assistance.
  4. Customer Service Team Activation: Once received, the paysense customer service team immediately begins addressing your request.
  5. Swift Response: Expect a quick response from the paysense team as they diligently work to resolve your query.
  6. Timely Assistance: their commitment is to provide timely and effective assistance to ensure your satisfaction.
  7. Resolution: Experience a resolution to your concern, as their team strives to address and resolve issues promptly via email.

Paysense Office Address:

For those who prefer in-person assistance, PaySense has a physical office located at Empressa Building, Fourth Floor, Second Road, Khar West, Mumbai – 400 052, Maharashtra, India.

Office LocationAddress
PaySense Mumbai OfficeEmpressa Building, Fourth Floor, Second Road, Khar West, Mumbai – 400 052, Maharashtra, India

Additional PaySense Customer Care Number Options

PaySense acknowledges the importance of addressing customer queries comprehensively. Here are additional options available:

1. Sachet Portal:

PaySense directs customers to the Sachet portal (, emphasizing responsible borrowing and promoting awareness about secure digital transactions. While not a direct customer care channel, it reflects PaySense’s commitment to financial education.

2. Online Support Form:

Customers facing issues can submit a support form directly on the official PaySense website. The form typically requires details such as name, registered phone number, registered email, and a description of the issue. PaySense assures a response within 24 hours, enhancing the efficiency of query resolution.

  1. Access Official Website: Visit the official PaySense website to access the online support form.
  2. Locate Support Section: Navigate to the support section on the website to find the online support form.
  3. Enter Personal Details: Fill in the required fields with accurate information, including your full name.
  4. Provide Registered Phone Number: Enter your registered phone number associated with your PaySense account.
  5. Include Registered Email: Input your registered email address, ensuring accuracy for effective communication.
  6. Describe the Issue: Clearly articulate the details of the issue you are facing in the provided description box.
  7. Submit the Form: Once all details are filled, submit the form electronically through the website interface.
  8. Confirmation Message: Expect a confirmation message acknowledging the receipt of your support form submission.
  9. Wait for Response: PaySense commits to responding within 24 hours, ensuring a timely resolution process.
  10. Check Email: Keep an eye on your registered email for the response from PaySense, providing updates or solutions related to your submitted query.

3. Grievance Redressal

  1. Grievance and Nodal Officer: Mr. Keshav Naicker manages customer support at PaySense Services India Private Limited.
  2. Contact Number: Reach Mr. Keshav Naicker at +91 022 6982 1133 from Monday to Friday, 10 AM – 7 PM.
  3. GRO Email: For written communication, email the Grievance Redressal Officer (GRO) at
  4. Office Address: Visit Empresa Building, Fourth Floor, Second Road, Khar West, Mumbai – 400 052, Maharashtra, India.
  5. Direct Communication: Mr. Keshav Naicker provides a direct contact option for customers, enhancing accessibility.
  6. Designation: Mr. Naicker serves as the Grievance and Nodal Officer, emphasizing his role in issue resolution.
  7. Email Communication: The GRO email allows customers to articulate concerns in writing, ensuring clarity.
  8. Working Hours: The contact number is available during specified working hours for timely assistance.
  9. Physical Presence: The office address provides an option for those preferring in-person assistance.
  10. Comprehensive Support: PaySense’s multi-faceted approach underscores a commitment to comprehensive customer support.

Tips for Effective Communication:

  • Always use the official contact details provided by PaySense to ensure the security and reliability of your communication.
  • While the contact number is available during specified hours, email and online forms offer flexibility for customers to reach out at any time.
  • Clearly articulate your issue when using written communication channels to expedite the resolution process.


In conclusion, PaySense’s commitment to customer satisfaction is evident through its diverse customer care options. Whether customers prefer direct phone communication, email correspondence, or in-person assistance, PaySense ensures accessibility. Additionally, the inclusion of online support forms and collaboration with the Sachet portal underscores PaySense’s dedication to responsible financial practices and education.

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FAQs: PaySense Customer Care Number

  1. Does PaySense have a customer care number?

    No, PaySense does not provide a customer care number. The preferred contact method is through email at

  2. Why doesn’t PaySense have a customer care number?

    PaySense opts for secure and reliable communication channels. Email communication helps in tracking and responding to customer queries effectively.

  3. How can I contact PaySense for assistance without a customer care number?

    Customers can reach out via email at Additionally, there is an option to submit a support form on the official website.

  4. Can I contact Mr. Keshav Naicker for customer support?

    Yes, Mr. Keshav Naicker, the Grievance and Nodal Officer, can be contacted for support. Reach out via email at

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