Lazypay Customer Care Number – Email, Address, Toll-Free

Introduction to the Lazypay Customer Care Number – In the fast-paced world of digital transactions and financial services, having reliable customer support is paramount. This article delves into the comprehensive customer care services provided by LazyPay, covering contact options, email support, website assistance, grievance redressal mechanisms, and in-app support. With a commitment to user satisfaction, LazyPay ensures that customers can easily access assistance through various channels.

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Table of Content


LazyPay, a digital lending application (DLA) offered by LazyPay Private Limited, prioritizes customer support to enhance user experience. Recognizing the importance of seamless communication, LazyPay provides multiple avenues for users to seek assistance, ensuring their queries and concerns are addressed promptly.

Overview Table

Digital Lending AppLazyPay
Loan Service ProviderLazyPay Private Limited
Website URL
Google PlaystoreLazyPay on Google Play
App StoreLazyPay on the App Store
Customer Care Number02269821111 (Mon to Sun, 10 AM to 7 PM)
Customer Care
In-App SupportAvailable
Grievance RedressalMs. Bharathi Sarilla (GRO) – +91 2269821166,<br>Ms. Laveena Bachani (Nodal Officer) – +91 2269821155,
Privacy PolicyLazyPay Privacy Policy

Lazypay Customer Care Number – Email, Address, Toll-Free

Lazypay Customer Care Number

Lazypay Customer Care Number

For immediate assistance, users can reach LazyPay’s customer care team at 02269821111. Operating every day from Monday to Sunday, the helpline is available from 10 AM to 7 PM, offering users a reliable channel to address their concerns.

  1. Dialing the Number: To connect with LazyPay Customer Care, start by dialing the helpline number, which is 02269821111.
  2. Selecting Language: Upon connecting, you’ll be prompted to choose your preferred language. Follow the voice instructions to select the language most convenient for you.
  3. Navigating Through Options: LazyPay offers a user-friendly menu. Navigate through the options using your keypad to select the category that best fits your query.
  4. Inputting Information: Be ready to input relevant information using the keypad. This may include your account details or other identifiers to streamline the process.
  5. Waiting for Assistance: Once you’ve selected the appropriate option, hold on for a brief moment. You will be connected to a customer care representative shortly.
  6. Speaking to a Representative: When connected, you’ll have the opportunity to articulate your query or concern directly to the customer care representative. Provide details concisely for efficient assistance.
  7. Note Down Information: If the representative provides any crucial information, such as a reference number or additional instructions, make sure to note it down for future reference.

City Wise Lazypay Customer Care Number Toll-Free

StateCityContact Number
DelhiNew Delhi, NCR, OLD Delhi02269821111
Arunachal PradeshItanagar, Naharlagun, Tawang02269821111
AssamGuwahati, Dispur, Silchar, Jorhat, Dibrugarh02269821111
BiharPatna, Gaya, Muzaffarpur, Bhagalpur, Arrah02269821111
ChhattisgarhRaipur, Bhilai, Durg, Korba, Bilaspur02269821111
GoaPanaji, Margao, Vasco da Gama, Old Goa, Mapusa02269821111
GujaratAhmedabad, Surat, Vadodara, Rajkot, Surat02269821111
HaryanaChandigarh, Faridabad, Gurugram, Panchkula, Ambala02269821111
Himachal PradeshShimla, Mandi, Solan, Dharamshala, Kullu02269821111
Jammu and KashmirSrinagar, Jammu, Leh, Katra, Anantnag02269821111
JharkhandRanchi, Jamshedpur, Dhanbad, Bokaro, Deoghar02269821111
KarnatakaBengaluru, Mysore, Hubli-Dharwad, Mangaluru, Belgaum02269821111
KeralaThiruvananthapuram, Kochi, Kozhikode, Kollam, Thrissur02269821111
Madhya PradeshBhopal, Indore, Gwalior, Jabalpur, Ujjain02269821111
MaharashtraMumbai, Pune, Nagpur, Nashik, Thane02269821111
ManipurImphal, Thoubal, Kakching, Churachandpur, Bishnupur02269821111
MeghalayaShillong, Tura, Jowai, Nongpoh, Garo Hills02269821111
MizoramAizawl, Lunglei, Saiha, Champhai, Mamit02269821111
NagalandKohima, Dimapur, Mokokchung, Mon, Wokha02269821111
OdishaBhubaneswar, Cuttack, Puri, Rourkela, Bhadrak02269821111
PunjabChandigarh, Ludhiana, Amritsar, Jalandhar, Patiala02269821111
RajasthanJaipur, Jodhpur, Udaipur, Jaisalmer, Kota02269821111
SikkimGangtok, Namchi, Geyzing, Singtam, Mangan02269821111
Tamil NaduChennai, Coimbatore, Madurai, Tiruchirappalli, Salem02269821111
TelanganaHyderabad, Secunderabad, Warangal, Karimnagar, Nizamabad02269821111
TripuraAgartala, Kailashahar, Dharmanagar, Belonia, Sabroom02269821111
Uttar PradeshLucknow, Kanpur, Noida, Varanasi, Agra02269821111
UttarakhandDehradun, Haridwar, Rishikesh, Nainital, Mussoorie02269821111
West BengalKolkata, Howrah, Durgapur, Asansol, Siliguri02269821111

Lazypay Customer Care Email ID

Users preferring written communication can contact LazyPay via email at This email address serves as a direct link to customer support, allowing users to articulate their queries in detail.

  1. Compose an Email: To reach LazyPay Customer Care via email, initiate the process by composing an email in your preferred email platform.
  2. Enter Recipient Address: In the “To” field, enter the LazyPay customer support email address:
  3. Subject Line: Craft a concise yet informative subject line that clearly outlines the purpose of your email, such as “Query Regarding Account.”
  4. Detailed Query: In the body of the email, articulate your query or concern in detail. Include relevant information, such as your account details or any specific transaction references.
  5. Contact Information: Ensure your contact information is provided clearly within the email, including your registered phone number. This helps in efficient communication.
  6. Attachments (if any): If your query involves documents or screenshots, attach them to the email to provide a comprehensive understanding of the issue.
  7. Review and Send: Before sending, review your email to ensure accuracy and completeness. Once satisfied, hit the send button to dispatch your query to LazyPay Customer Care.

Lazypal Customer Care Website And App Support

  1. Access the Website: Begin by navigating to the official LazyPay website at using your preferred web browser.
  2. Explore Support Section: Once on the homepage, locate and click on the “Support” or “FAQ” section. This is usually prominently displayed for easy access.
  3. Choose Relevant Category: Within the support section, identify the category that aligns with your query. Categories may include LazyPay KYC, charges and fees, cashback, refunds, and more.
  4. Browse FAQ Topics: Click on your chosen category to reveal a list of frequently asked questions (FAQs) related to that topic. This provides a quick overview of common queries.
  5. Select Specific Query: From the list, select the specific question or topic that closely matches your query. The FAQ section is designed to cover a wide range of topics for user convenience.
  6. Read Detailed Information: Upon selecting a question, read the detailed information provided. FAQs are structured to offer comprehensive answers to address various aspects of the topic.
  7. Explore Related Queries: If applicable, explore related queries listed on the page. This ensures you gather a holistic understanding of the topic and related issues.
  8. Utilize Search Function: If you don’t find your specific query in the listed FAQs, use the search function to directly input your question and find relevant information.
  9. Follow Action Steps: Each FAQ may provide specific action steps or guidance. Follow these steps carefully to resolve your query independently.
  10. Contact Customer Care if Needed: If the self-help options don’t address your concern, utilize the contact information provided on the website, such as the customer care number or email, to reach out for personalized assistance.

Lazypay Customer Care Number Grievance Redressal

OfficialContact Details
Grievance Redressal OfficerMs. Bharathi Sarilla
Contact Number+91 2269821166 (Mon-Fri, 10 AM – 7 PM)
Nodal OfficerMs. Laveena Bachani
Contact Number+91 2269821155 (Mon-Fri, 10 AM – 7 PM)
Nodal Officer
Office AddressEmpresa Building, Sixth Floor, Second Road, Khar West, Mumbai – 400 052, Maharashtra, India

Grievance Redressal Contacts

  1. Contact Information: Obtain the contact details for the Grievance Redressal Officer (GRO) and Nodal Officer. For LazyPay, Ms. Bharathi Sarilla is the GRO, reachable at +91 2269821166, or via email at Ms. Laveena Bachani is the Nodal Officer, available at +91 2269821155, or through email at
  2. Office Address: The office address for grievance redressal is Empresa Building, Sixth Floor, Second Road, Khar West, Mumbai – 400 052, Maharashtra, India.
  3. Structured Approach: LazyPay follows a structured approach to address grievances, ensuring a systematic resolution process.
  4. Privacy Policy Review: Users concerned about privacy can review LazyPay’s Privacy Policy at, providing transparency on data handling.
  5. Additional Support: For queries related to PayU Finance India Private Limited, associated with LazyPay, contact Mr. Suraj Sapte, the Grievance Redressal Officer, at +91 2269821144, or via email at The Nodal Officer, Ms. Bhavana Bharat, is reachable at +91 2269821177 or
  6. Privacy Policy of PayU Finance: Privacy concerns specific to PayU Finance can be addressed by reviewing their Privacy Policy at
  7. Comprehensive Support: LazyPay ensures a comprehensive support system, covering various channels and officers, reaffirming its commitment to customer satisfaction and grievance resolution.

Recommendation: Top 10 Must Read Points For Lazypay Customer Care Number

  1. Helpline Access: Reach LazyPay Customer Care promptly by dialing 02269821111, operational every day from 10 AM to 7 PM.
  2. Email Assistance: For written communication, email your queries to, ensuring a direct link to customer support.
  3. Website Resources: Explore the official LazyPay website ( featuring a comprehensive FAQ section, covering KYC, fees, cashback, and more.
  4. In-App Support: Leverage in-app assistance, providing a seamless experience for query resolution within the LazyPay application.
  5. Grievance Redressal Contacts: Connect with the Grievance Redressal Officer, Ms. Bharathi Sarilla, at +91 2269821166 or
  6. Nodal Officer Support: Contact Nodal Officer Ms. Laveena Bachani at +91 2269821155 or for escalated concerns.
  7. Privacy Policy Review: Prioritize privacy concerns by reviewing LazyPay’s Privacy Policy at
  8. Additional Contacts: For PayU Finance-related queries, reach Mr. Suraj Sapte and Ms. Bhavana Bharat, respective Grievance Redressal and Nodal Officers.
  9. Efficient Emailing: When emailing, craft a detailed subject line and include relevant details to expedite query resolution.
  10. Self-Help Resources: Explore the FAQ section on the website for quick self-help options, ensuring a proactive approach to common queries.

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FAQs: Lazypay Customer Care Number

  1. How can I contact LazyPay Customer Care Number And Email?

    You can contact LazyPay Customer Care by dialing 02269821111 from Monday to Sunday, between 10 AM to 7 PM. For written communication, you can also email your queries to

  2. What self-help resources are available on the LazyPay website?

    The LazyPay website ( features an extensive FAQ section covering topics such as LazyPay KYC, charges and fees, cashback, refunds, offers, repayment, statement, bill cycle, Xpress Cash, cardless EMI, LazyPay credit limit, transaction-related queries, LazyCard activation, management, and instant credit limit increase on LazyCard.

  3. How do I escalate a concern through Grievance Redressal?

    To escalate a concern, you can contact Ms. Bharathi Sarilla, the Grievance Redressal Officer, at +91 2269821166 or For further escalation, reach out to Nodal Officer Ms. Laveena Bachani at +91 2269821155 or

  4. Are there additional contacts for PayU Finance-related queries?

    Yes, for PayU Finance-related queries, you can contact Mr. Suraj Sapte, the Grievance Redressal Officer, at +91 2269821144 or For Nodal Officer support, reach Ms. Bhavana Bharat at +91 2269821177 or

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