IPPB Customer ID Find – By SMS, Number, Forget

ippb customer id

Introduction – India Post Payments Bank (IPPB) provides a range of services to its customers, and the Customer Information File (CIF) number, commonly known as the customer ID, plays a pivotal role in accessing these services. This article aims to explore the various methods for obtaining an India Post Payments Bank customer ID, including through SMS, calling the toll-free number, and what to do if you forget your customer ID.

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Table of Content

Overview of India Post Payments Bank IPPB Customer ID

ippb customer id
MethodSteps
SMS Banking1. Send “REGISTER” to 7738062873.
2. Follow the instructions for registration.
3. Send “CUSTID” to receive Customer ID.
SMS Confirmation– New account holders receive a confirmation SMS with account and Customer ID upon account opening.
Calling Customer Care1. Dial 1800 180 7980 or 155299.
2. Provide a registered mobile number and account details.
3. Get assistance in retrieving Customer ID.
Passbook/Welcome Kit– Check the first page of the passbook or welcome kit for the printed Customer ID.
Net Banking Services– Log in to IPPB net banking.
– Navigate to the account profile section to find the Customer ID.
Visit the IPPB Bank Branch– Visit the nearest IPPB Bank branch.
– Provide necessary details and identification to retrieve Customer ID.
Download Account Statement– Download monthly account statement.
– Find the Customer ID at the top of the document.
QR Card Information– Scan the QR card provided by IPPB to display account information, including Customer ID.
Checkbook and Welcome Kit– Check documents in the welcome kit, such as the checkbook, for prominently displayed Customer ID.
Email Notifications– Ensure email is registered for monthly transaction statements. Find the Customer ID in the statement.

How to Find/Retrieve IPPB Customer ID by SMS

One of the convenient methods to obtain your India Post Payments Bank customer ID is through SMS banking. Here’s a step-by-step guide:

Option 1: Registering for SMS Banking

  1. Compose a new SMS: Send an SMS with the keyword “REGISTER” to the designated IPPB SMS banking number: 7738062873.
  2. Follow the instructions: You will receive a confirmation message with instructions to complete the registration process. Follow the on-screen prompts.
  3. Registration successful: Once registered, send another SMS with the keyword “CUSTID” to 7738062873.
  4. Receive your customer ID: Shortly after sending the SMS, you will receive another message containing your IPPB customer ID.

Option 2: SMS Confirmation Upon Account Opening

When you open a new account with IPPB, a confirmation SMS is automatically sent to your registered mobile number. This message includes your freshly generated IPPB account number and the corresponding customer ID.

Retrieve IPPB Customer ID by Calling Customer Care

Should you encounter difficulties retrieving your customer ID through SMS or if you prefer a more direct approach, calling IPPB customer care is a viable option.

Option 1: Toll-Free Customer Care Number

  1. Dial the toll-free number: Call the IPPB customer care number at 1800 180 7980 or 155299 from your registered mobile number.
  2. Provide necessary details: Authenticate yourself by providing your registered mobile number and other account details to the customer care representative.
  3. Assistance in retrieving customer ID: The customer care executive will guide you through the process and provide your IPPB ID.

How to Find IPPB Customer ID through Different Channels:

Option 1: Checking Your Passbook and Welcome Kit

Every IPPB account holder receives a welcome kit upon opening an account. The customer ID is typically printed on the first page of the passbook or included in the welcome letter.

Option 2: Utilizing Net Banking Services

Log in to your IPPB net banking account using your login ID and password. Navigate to the account profile section, where you can find your customer ID.

Option 3: Visit the IPPB Bank Branch

If you prefer in-person assistance, visit the nearest IPPB Bank branch. Provide necessary details and identification, such as your Aadhaar card, to retrieve your customer ID.

Option 4: Downloading Account Statement

Download your monthly account statement from the IPPB online portal or obtain a copy from the bank. Your customer ID will be visible at the top of the document.

Solutions for Forgotten IPPB Customer ID:

Option 1: QR Card Information

  • Scan the QR card provided by IPPB to display your account information, including the customer ID, on your smartphone.

Option 2: Checkbook and Welcome Kit Details

  • If you forget your customer ID, revisit the documents provided in the welcome kit, such as the checkbook, where your customer ID is prominently displayed.

Option 3: Email Notifications

  • Ensure your email is registered with IPPB for monthly transaction statements. Your customer ID can be found on these statements.

Conclusion for IPPB Customer ID:

In conclusion, IPPB offers a variety of options for customers to retrieve their customer ID, ranging from SMS banking to calling customer care and utilizing different banking channels. Whether you prefer a digital approach or in-person assistance, IPPB ensures that you have multiple avenues to access your customer ID, maintaining the security and convenience of your banking experience. Remember to keep your customer ID confidential and follow the provided steps for a seamless banking experience with India Post Payments Bank.

Frequently Asked Questions (FAQs)

What is an India Post Payments Bank Customer ID?

The India Post Payments Bank Customer ID, also known as the Customer Information File (CIF) number, is a unique 9-digit identifier assigned to each account holder. It is crucial for accessing various IPPB banking services.

Can I get my India Post Payments Bank Customer ID through the Internet banking portal?

Yes, log in to the IPPB Internet banking portal, navigate to the account profile section, and you will find your Customer ID displayed on the dashboard.

How do I register for SMS banking to get my India Post Payments Bank Customer ID?

Send “REGISTER” to 7738062873 from your registered mobile number. Follow the instructions provided in the confirmation message to complete the registration process.

Is it safe to share my India Post Payments Bank Customer ID?

For security reasons, avoid sharing your Customer ID with anyone except authorized IPPB personnel. Keep this information confidential to ensure the safety of your banking transactions.

Where can I find my India Post Payments Bank Customer ID in my passbook?

Your India Post Payments Bank Customer ID is typically printed on the first page of your passbook. Check for the 9-digit identifier to access your account information.

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