How to Enable Online Transaction in HDFC Credit Card

how to enable online transaction in hdfc credit card

Introduction to How to Enable Online Transaction in HDFC Credit Card – In today’s digital age, online transactions have become an integral part of our financial activities. To ensure a secure and convenient banking experience, HDFC Bank offers a variety of options for users to enable online transactions on their credit cards. This comprehensive guide will walk you through the step-by-step process across various platforms, including NetBanking, EVA, and WhatsApp Banking.

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Table of content

Overview of How to Enable Online Transaction in HDFC Credit Card

how to enable online transaction in hdfc credit card
PlatformStepsAdditional Details
NetBanking1. Log in to NetBanking.
2. Navigate to Credit Cards.
3. Access Card Services.
4. Enable Online Transactions.
5. Authentication.
6. Confirmation.
– Use customer ID and password.
– Locate “Credit Cards” section.
– Find “Card Services” or “Manage Cards.”
– Choose “Online Transactions” or “E-Commerce Transactions.”
– OTP sent to registered mobile.
– Receive confirmation of enabled online transactions.
EVA (Digital Assistant)1. Open EVA.
2. Manage Credit Card Transactions.
3. Enable Online Transactions.
4. Provide Details.
5. Confirmation.
– Click on the provided link.
– Select “Manage my Credit Card.”
– Choose “Online (E-Commerce) Transactions.”
– Enter mobile number and OTP. – Input last 4 digits of Credit Card.
– Receive confirmation of enabled online transactions.
WhatsApp Banking1. Add WhatsApp Number.
2. Initiate the Process.
3. Choose Option for Online Transactions.
4. OTP Verification.
5. Enter Credit Card Details.
6. Enable Online Transactions.
– Save HDFC Bank’s Official WhatsApp number.
– Send “Manage my Credit Card” to WhatsApp number.
– Respond with a numeric option for “Online Transactions.”
– Receive OTP and enter it.
– Provide last 4 digits of Credit Card.
– Receive confirmation of enabled online transactions.

How to Activate Credit Card Online for Transaction

As per RBI guidelines, HDFC Bank has implemented enhanced security features, including the temporary disabling of online transaction services for certain credit cardholders. This measure aims to bolster the safety of credit card transactions. However, users can easily re-enable online transactions by following the steps outlined below.

How to Enable Online Transaction in HDFC Credit Card by Using HDFC

Unlocking the power of HDFC Bank’s Digital Assistant – EVA, to enable online transactions on your Credit Card, is a hassle-free process:

  1. Access EVA: Open HDFC Bank’s Digital Assistant – EVA.
  2. Navigate to Online Transactions: Click on “Manage my Credit Card” and select “Online(E-Commerce) Transactions.”
  3. Alternative Command: Alternatively, you can type “How to enable online transactions on my Credit Card?” to streamline the process.
  4. Provide Mobile Number: Input your 10-digit mobile number when prompted.
  5. OTP Verification: A secure OTP is triggered and sent to your registered mobile number; enter the received OTP to verify.
  6. Credit Card Details: Enter the last 4 digits of your Credit Card to confirm your identity.
  7. Enable Online Transactions: On the screen, the current status for online transactions will be shown as disabled. Take charge and enable online transactions seamlessly.

Congratulations! You’ve successfully empowered your Credit Card for online transactions using EVA, ensuring a convenient and secure banking experience.

Enable Online Transaction By Using WhatsApp Banking

Unlocking the potential of HDFC Bank’s WhatsApp Banking for seamless online transactions on your Credit Card is a breeze with the following steps:

  1. Add WhatsApp Number: On your mobile, add HDFC Bank’s Official WhatsApp number – 7065970659 to your contacts.
  2. Alternative: If you’re viewing this on mobile, simply tap here to add the number directly to your WhatsApp.
  3. Initiate Credit Card Management: Send the text “Manage my Credit Card” to the provided WhatsApp number.
  4. Select Online Transactions: Upon receiving a reply with various options, choose the numeric option corresponding to “Online Transactions” (e.g., type numeric 2).
  5. OTP Verification: An OTP will be sent to your registered mobile number; input the received OTP for verification.
  6. Credit Card Details: Enter the last 4 digits of your Credit Card number when prompted.
  7. Enable Online Transactions: The screen will display the current status for online transactions as disabled. Take control and enable online transactions effortlessly.

Congratulations! You’ve successfully activated online transactions on your Credit Card using WhatsApp Banking, ensuring a convenient and secure banking experience right at your fingertips.

HDFC Bank Credit Card for Online Transactions through NetBanking

Empowering your HDFC Bank Credit Card for online transactions through NetBanking is a straightforward process with the following steps:

  1. Log in to NetBanking: Begin by logging in to NetBanking using your Customer ID.
  2. Navigate to Set Card Usage/Limits: Go to the “Cards” tab and select “Request” followed by “Set Card Usage/Limits.”
  3. Review Existing Limits: Your existing Daily Domestic and International Usage/Limits for various transactions will be displayed. Note that Online Usage is disabled in both sections.
  4. Enable Online Usage: Switch on Online Usage under both the Daily Domestic and International Usage/Limits sections. Click on “Continue.”
  5. Review and Confirm: On the review page, ensure the changes are accurate, and click “Confirm.”
  6. Enter OTP and Complete: Enter the OTP sent to your registered mobile number and click “Continue” to finalize the process.

Congratulations! By following these steps, you’ve successfully activated online transactions on your HDFC Bank Credit Card using NetBanking. Enjoy the convenience and security of conducting online transactions with ease.

FAQs: How to Enable Online Transaction in HDFC Credit Card

What is the purpose of disabling online transactions on HDFC Credit Cards?

As per RBI guidelines, online transaction services are temporarily disabled on credit cards that have been inactive for online usage before a specific date. This is a security measure to ensure safe banking practices.

Can I still use my HDFC Credit Card if online transactions are disabled?

Yes, you can still use your HDFC Credit Card for purchases at physical stores, ATMs, and for transactions at merchant outlets near you. Online transaction services are temporarily disabled, but other modes of usage remain unaffected.

How long does it take to enable online transaction services once disabled?

The online transaction feature will be enabled instantly once you follow the necessary steps through NetBanking, EVA, WhatsApp Banking, or IVR.

I received a new card post the specified date; is my online transaction feature disabled?

Yes, as per HDFC Bank’s policy, new cards issued, renewed, reissued, or upgraded after specific dates will have their online transaction feature disabled. However, customers can easily enable it through NetBanking, WhatsApp Banking, EVA, or IVR.

Conclusion

In conclusion, this comprehensive guide empowers HDFC Bank credit cardholders to enable online and contactless transactions seamlessly. Utilizing the user-friendly interfaces of NetBanking, EVA, and WhatsApp Banking, users can regain control over their credit card transactions while adhering to enhanced security measures mandated by the RBI. Take advantage of these diverse options to ensure a secure and convenient digital banking experience.

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