How to Delete Cred Account Step By Step Process

how to delete cred account

Introduction to How to Delete Cred Account – If you find yourself contemplating the deletion of your CRED account, whether due to a desire for a financial app detox, seeking a fresh start, or simply no longer finding value in the platform, this detailed guide will walk you through the process step by step. Deleting your CRED account is a straightforward process, but it’s essential to understand all available options to ensure a smooth and hassle-free experience.

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Table of Content


how to delete cred account
1. Preparation– Pay off credit card bills.
– Use CRED Coins and Cashbacks.
– Unlink connected accounts.
2. Delete Through App– Open the CRED app, and go to “Cards.”
– Access card settings, find “Account Deletion.”
– Confirm and follow prompts.
3. Contact Support– Email with deletion request.
– LinkedIn: Message CRED Support with the same info.
4. Additional Considerations– Download important data.
– Phone numbers can’t be reused.
– Consider temporary suspension.
5. Resources and FAQs– Check CRED Privacy Policy.
– Explore CRED Support Center.
– Follow CRED on social media.

Preparation Steps

Before diving into the deletion process, make sure to tidy up your CRED account by following these crucial steps:

  1. Settle Outstanding Dues: Ensure a seamless account deletion by paying off all your credit card bills and clearing any pending transactions. Leaving balances uncleared could impede or delay the deletion process.
  2. Utilize CRED Coins and Cashbacks: Don’t let your hard-earned rewards go to waste. Spend all your CRED coins and redeem any available cashbacks. Remember, these benefits won’t be transferable or usable after deletion.
  3. Unlink Connected Accounts: To ensure a clean break, disconnect any bank accounts or credit cards linked to your CRED account. This simple step avoids potential future complications.

Two Deletion Paths: App or Support

Now that your account is prepared, you have two options for initiating the deletion process: through the CRED app or by contacting CRED Support.

How to Delete Cred Account Through the CRED App:

  1. Navigate to the “Cards” Section: Open the CRED app and tap on the “Cards” tab located in the bottom bar.
  2. Access Card Settings: Tap on the colored section on the right side of the card you want to remove to open the specific card’s settings menu.
  3. Locate Account Deletion: Scroll down and find the “Account Deletion” option. It may be under “Settings” or a similar category, depending on app updates.
  4. Confirm Deletion: Tap on “Delete Account” and follow the on-screen prompts. Confirm your decision, and your CRED account will be permanently deleted.

How to Delete Cred Account with Contacting CRED Support:

If you prefer an alternative method or encounter any issues, you can reach out to CRED Support for assistance. Here are two ways to do so:

  1. Email: Send an email to, clearly stating your request to delete your account. Include your registered mobile number and email address for identification purposes.
  2. LinkedIn: Message CRED Support through their official LinkedIn page. Clearly express your desire to delete your account and provide the same information as in the email method.

Additional Considerations:

  1. Data Deletion: Deleting your CRED account means the permanent removal of all associated data, including transaction history, rewards earned, and CRED coins. Ensure you download or save any important information beforehand.
  2. Phone Number Restriction: Keep in mind that once you delete your CRED account, the associated phone number cannot be used to register for a new CRED account in the future.
  3. Suspension as an Alternative: Consider temporarily suspending your account instead of permanent deletion. This allows you to keep your account data intact and reactivate it later if needed.

Further Resources and FAQs

To supplement the detailed guide on deleting your CRED account, here are additional resources and FAQs for a more comprehensive understanding:

  1. CRED Privacy Policy: Refer to the CRED Privacy Policy, which outlines your data privacy rights and the process of requesting data deletion.
  2. CRED Support Center: Explore the CRED Support Center, offering various articles and FAQs that might address specific concerns you may have.
  3. CRED Social Media: Stay updated by following CRED on social media platforms like Twitter and Facebook for announcements, updates, and additional support options.


Deleting your CRED account is a personal decision that requires careful consideration. Weigh the pros and cons before proceeding, and use this comprehensive guide to navigate the process smoothly. Keep in mind that this guide is based on the latest information available as of December 17, 2023, and app interfaces or policies may change over time. For the most recent information, always refer to the official CRED resources.

FAQs: Frequently Asked Questions

Q: Is there an alternative to permanent deletion if I want to keep my account data?

A: Yes, consider temporarily suspending your account instead of permanently deleting it. This allows you to reactivate it later while keeping your data intact.

Q: Can I delete my CRED account if I have outstanding dues or pending transactions?

A: It’s recommended to settle all outstanding dues and clear pending transactions before initiating the deletion process to ensure a smooth experience.

Q: What happens to my rewards, CRED Coins, and cashbacks after deleting my account?

A: All rewards, CRED Coins, and cashbacks become inaccessible and are not transferable once the account is deleted, so it’s advisable to utilize them beforehand.

Q: Can I reconnect my bank accounts or credit cards after deleting my CRED account?

A: No, deleting your account means you cannot use the linked phone number to register for a new CRED account, and you cannot reconnect bank accounts or credit cards.

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