How to Close Airtel Payment Bank Account Online Quickly

how to close airtel payment bank account

Introduction to How to Close Airtel Payment Bank Account – Closing your Airtel Payment Bank account is a straightforward process, and this comprehensive guide will walk you through all available options. Whether you prefer to call customer care, visit an Airtel Payments Bank point, or submit your request via email, we’ve got you covered. Additionally, we’ll provide two tables summarizing the steps for each option, making it easy for you to choose the method that suits you best.

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Table of content

Overview

Closure MethodProcess Summary
Call Customer CareDial 400 or 8800688006 from your Airtel number, explain your intent to close the account, provide necessary information, and wait for confirmation.
Visit Airtel Payments Bank PointLocate a nearby banking point, inform the executive about your account closure request, submit necessary documents, and receive a confirmation SMS.
Email SubmissionSend a closure request to wecare@airtelbank.com, receive a reply within 24 hours, submit proof of address and ID, and get your closure confirmation.

How to Close Airtel Payment Bank Account via Call Customer Care

Closing your Airtel Payment Bank account through a call to customer care is a straightforward process. Here’s a detailed, step-by-step guide to help you navigate the closure with ease:

Step 1: Dial the Customer Care Number Begin by dialing either 400 or 8800688006 from your Airtel number. Ensure that you make the call from the registered Airtel number associated with the Airtel Payment Bank account.

Step 2: Speak to the Customer Care Executive Once connected, explain to the customer care executive that you wish to close your Airtel Payment Bank account. Clearly communicate your intent to ensure the executive understands the purpose of your call.

Step 3: Provide Necessary Information During the conversation, the customer care executive will request specific details to verify your identity and account. Be prepared to provide essential information, including your Airtel Payment Bank account number and the reason for closing the account.

Step 4: Follow the Verification Process The customer care executive will guide you through a verification process. This may involve confirming details associated with your account to ensure the security of the closure request.

Step 5: Await confirmation once the verification process successfully concludes. Your account closure request will undergo processing, and it is advisable to clear any remaining balance in your account before initiating the closure to expedite the process.

Step 6: Receive a confirmation SMS within 7 working days after the closure request undergoes processing. This message confirms the successful closure of your Airtel Payment Bank account.

By following these step-by-step instructions, you can efficiently and hassle-free close your Airtel Payment Bank account through a phone call to customer care.

2. Visit Airtel Payments Bank Point:

For a more personal touch, consider visiting an Airtel Payments Bank point. Here’s what you need to do:

  1. Locate the nearest Airtel Payments Bank point using the branch locator.
  2. Inform the staff about your intention to close the account.
  3. Provide your ID proof and any additional documents as requested.
  4. Fill and sign the account closure form.
  5. Await a closure confirmation receipt, typically sent via SMS within 7 banking days.

3. How to Close Airtel Payment Bank Account via Email Submission:

Closing your Airtel Payment Bank account via email is a convenient and paperless option. Follow these steps:

  1. Send an email to wecare@airtelbank.com expressing your desire to close the account.
  2. Within 24 hours, you’ll receive a reply asking you to confirm your request and submit proof of address and ID.
  3. Reply with scanned copies of your Aadhaar card or other valid ID.
  4. Once documents are received, your account closure request will be processed.
  5. Expect a closure confirmation message.

Which is best way to Closing Methods (Comparison)

CriteriaCall Customer CareVisit Airtel Payments Bank PointEmail Submission
ConvenienceEasy, but requires a phone callRequires a physical visit to a banking pointConvenient, can be done from anywhere with email
Verification ProcessDone over the phoneDone in person at the banking pointDone through email with document submission
Timeframe for ClosureConfirmation within 7 working daysConfirmation within 7 banking daysConfirmation within 24 hours
Necessary DocumentsID proof, account detailsID proof, additional requested documentsEmail, proof of address, and ID

Before initiating the closure process, ensure you have cleared all dues and withdrawn any remaining balance from your account. If expecting cashback or refunds, confirm the status of recent transactions.

Conclusion

In conclusion, closing your Airtel Payment Bank account is a simple process, and with this guide, you have all the information you need to choose the method that suits you best. Remember to keep your closure confirmation for future reference, and feel free to contact Airtel Payments Bank’s customer care for any further assistance.

FAQs: How to Close Airtel Payment Bank Account

Can I close my Airtel Payment Bank account online?

Yes, you can submit your account closure request online along with scanned proof of address and ID.

Can I visit an Airtel Payments Bank point to close my account?

Yes, you can visit a nearby Airtel Payments Bank point, submit your account closure request, and receive a confirmation SMS within 7 banking days.

What is the customer care number for Airtel Payments Bank?

Airtel Payments Bank’s customer care service number is “400” or “8800688006,” both of which are toll-free numbers.

What documents can I send as proof of address and proof of ID for account closure?

You can send a scanned copy of your Aadhaar card or any other valid ID as proof of address and proof of ID.

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