DMI Finance Customer Care Number 24×7 – WhatsApp, Email

Introduction to the DMI Finance Customer Care Number – DMI Finance, a prominent financial institution, prioritizes customer satisfaction through a robust customer care system. This article explores the comprehensive options available for customers to connect with DMI Finance, covering phone support, email communication, registered office details, working hours, online contact forms, WhatsApp assistance, grievance redressal mechanisms, and more.

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Table of Content

Overview

DMI Finance, dedicated to consumer and corporate financial solutions, emphasizes effective communication with customers. The customer care system is tailored to address various needs, spanning retail loans, e-KYC processes, corporate loans, and internal escalations.

Overview Table

AspectDetails
Phone Support08064-807-777 And 02268539500
Email Supportcustomercare@dmifinance.in
Registered OfficeExpress Building, 3rd Floor, 9-10, Bahadur Shah Zafar Marg, New Delhi-110002, India
Contact No. (Office)+91 11 4120 4444
Working HoursMonday to Sunday, 9:00 am to 8:00 pm
CIN:U64990DL2008PTC182749
Contact Us FormAvailable on DMI Finance website
WhatsApp+91 9350657100
Grievance Escalationgrievance@dmifinance.in
Media Enquirycommunications@dmifinance.in
HR Enquiryhumanresources@dmifinance.in
Corporate Loansdmi@dmifinance.in (Response within 15 business days)
Principal Nodal OfficerMr. Ashish Sarin, Senior Vice President – Customer Success

DMI Finance Customer Care Number, Email ID, WhatsApp, Grievance

DMI Finance Customer Care Number

DMI Finance Customer Care Helpline Number

To contact DMI Finance customer care, dial –

02268539500 | 08064807777

Between 9:00 am to 8:00 pm, Monday to Saturday. This direct phone support ensures customers can swiftly address their inquiries or concerns. The accessible service hours on weekdays provide a convenient window for customers to connect with DMI Finance representatives and receive prompt assistance.

Steps: How do I Talk to DMI Finance Customer Care Number?

  • Step 1: To connect with DMI Finance customer care, customers can dial the phone number 02268539500 | 08064807777.
  • Step 2: The customer care service is available from 9:00 am to 8:00 pm.
  • Step 3: This service operates throughout the weekdays, from Monday to Saturday.
  • Step 4: Customers can initiate the call during the specified hours to seek assistance with their queries or concerns.
  • Step 5: The phone support system ensures direct and prompt communication with DMI Finance representatives.
  • Step 6: This accessible and straightforward approach allows customers to receive real-time support during the stipulated service hours.
  • Step 7: Whether it’s a question about retail loans, e-KYC processes, or any other financial inquiry, customers can rely on this dedicated phone support channel.
  • Step 8: The user-friendly hours of operation make it convenient for customers to connect and resolve their financial queries efficiently.

City Wise DMI Finance Customer Care Number Toll-Free 24×7

StateCityContact Number
DelhiNew Delhi, NCR, OLD Delhi02268539500 & 08064807777
Arunachal PradeshItanagar, Naharlagun, Tawang02268539500 & 08064807777
AssamGuwahati, Dispur, Silchar, Jorhat, Dibrugarh02268539500 & 08064807777
BiharPatna, Gaya, Muzaffarpur, Bhagalpur, Arrah02268539500 & 08064807777
ChhattisgarhRaipur, Bhilai, Durg, Korba, Bilaspur02268539500 & 08064807777
GoaPanaji, Margao, Vasco da Gama, Old Goa, Mapusa02268539500 & 08064807777
GujaratAhmedabad, Surat, Vadodara, Rajkot, Surat02268539500 & 08064807777
HaryanaChandigarh, Faridabad, Gurugram, Panchkula, Ambala02268539500 & 08064807777
Himachal PradeshShimla, Mandi, Solan, Dharamshala, Kullu02268539500 & 08064807777
Jammu and KashmirSrinagar, Jammu, Leh, Katra, Anantnag02268539500 & 08064807777
JharkhandRanchi, Jamshedpur, Dhanbad, Bokaro, Deoghar02268539500 & 08064807777
KarnatakaBengaluru, Mysore, Hubli-Dharwad, Mangaluru, Belgaum02268539500 & 08064807777
KeralaThiruvananthapuram, Kochi, Kozhikode, Kollam, Thrissur02268539500 & 08064807777
Madhya PradeshBhopal, Indore, Gwalior, Jabalpur, Ujjain02268539500 & 08064807777
MaharashtraMumbai, Pune, Nagpur, Nashik, Thane02268539500 & 08064807777
ManipurImphal, Thoubal, Kakching, Churachandpur, Bishnupur02268539500 & 08064807777
MeghalayaShillong, Tura, Jowai, Nongpoh, Garo Hills02268539500 & 08064807777
MizoramAizawl, Lunglei, Saiha, Champhai, Mamit02268539500 & 08064807777
NagalandKohima, Dimapur, Mokokchung, Mon, Wokha02268539500 & 08064807777
OdishaBhubaneswar, Cuttack, Puri, Rourkela, Bhadrak02268539500 & 08064807777
PunjabChandigarh, Ludhiana, Amritsar, Jalandhar, Patiala02268539500 & 08064807777
RajasthanJaipur, Jodhpur, Udaipur, Jaisalmer, Kota02268539500 & 08064807777
SikkimGangtok, Namchi, Geyzing, Singtam, Mangan02268539500 & 08064807777
Tamil NaduChennai, Coimbatore, Madurai, Tiruchirappalli, Salem02268539500 & 08064807777
TelanganaHyderabad, Secunderabad, Warangal, Karimnagar, Nizamabad02268539500 & 08064807777
TripuraAgartala, Kailashahar, Dharmanagar, Belonia, Sabroom02268539500 & 08064807777
Uttar PradeshLucknow, Kanpur, Noida, Varanasi, Agra02268539500 & 08064807777
UttarakhandDehradun, Haridwar, Rishikesh, Nainital, Mussoorie02268539500 & 08064807777
West BengalKolkata, Howrah, Durgapur, Asansol, Siliguri02268539500 & 08064807777

DMI Finance Customer Care Email Support:

For email support, reach out to customercare@dmifinance.in. Ensure to include your loan account number and contact details in the message. This streamlined process facilitates the efficient handling of customer inquiries and ensures a prompt response from DMI Finance. Providing necessary details in the email enhances the accuracy and speed of issue resolution, offering a convenient avenue for customers to seek assistance.

  • Step 1: To access DMI Finance’s email support, compose an email addressed to customercare@dmifinance.in.
  • Step 2: In the email subject line, briefly describe the nature of your inquiry.
  • Step 3: Within the body of the email, include essential details such as your loan account number and contact number.
  • Step 4: This information ensures a precise and swift response from the customer support team.
  • Step 5: Send the email, and an automated acknowledgment will be promptly generated.
  • Step 6: The customer can expect a comprehensive response from the team within 3 business days.
  • Step 7: However, in some instances, response times may vary based on the complexity of the inquiry.
  • Step 8: This straightforward process allows customers to efficiently communicate and receive assistance via email, complementing DMI Finance’s commitment to responsive customer support.

Registered Office Address And timing Hours:

  • Step 1: DMI Finance’s registered office is located at Express Building, 3rd Floor, 9-10, Bahadur Shah Zafar Marg, New Delhi-110002, India.
  • Step 2: For direct contact, dial +91 11 4120 4444, ensuring efficient communication with the company’s office.
  • Step 3: The registered office serves as a central hub for addressing various inquiries and concerns.
  • Step 4: DMI Finance’s commitment to customer service extends to every day of the week, from Monday to Sunday.
  • Step 5: During the operational hours, starting from 9:00 am to 8:00 pm, customers can seek assistance or clarification on matters related to loans or financial services.
  • Step 6: The strategic location of the office and the extended service hours accommodate customer needs, allowing for face-to-face interactions or telephonic communication at their convenience.
  • Step 7: This centralized approach ensures that customers can connect directly with DMI Finance, fostering transparency and accessibility in customer interactions.

DMI Finance Customer Care Contact form –

  1. Step 1: Visit the DMI Finance website to access the “Contact Us” section, prominently featured for customer convenience.
  2. Step 2: Navigate to the Contact Us form, typically located on the website’s main menu or dedicated support page.
  3. Step 3: For existing customers, tick the designated box to indicate your status, streamlining the form for tailored assistance.
  4. Step 4: Input your first and last name in the designated fields, ensuring accurate identification.
  5. Step 5: Provide your email ID, a crucial point of contact for correspondence.
  6. Step 6: Enter your contact number, facilitating direct communication from DMI Finance.
  7. Step 7: Specify the product related to your inquiry, choosing “Corporate Loan” from the available options.
  8. Step 8: Craft a concise message in the dedicated field, articulating your query or request.
  9. Step 9: Complete the form by accurately entering the security code provided, ensuring data security.
  10. Step 10: Submit the form, triggering an automated acknowledgment and initiating the process for the customer support team to review and respond.

What is the DMI Finance Customer Care WhatsApp Number

  1. Step 1: To initiate communication through WhatsApp, customers need to save +91 9350657100 in their contacts.
  2. Step 2: Open the WhatsApp application on your device and navigate to the chat icon.
  3. Step 3: Locate the saved contact and initiate a new chat.
  4. Step 4: Craft your message, including relevant details such as your query, loan account number, or contact information.
  5. Step 5: Send the message to +91 9350657100.
  6. Step 6: This direct WhatsApp channel provides a convenient platform for customers to communicate with DMI Finance.
  7. Step 7: Customers can expect a response from the support team addressing their queries or concerns.

DMI Finance Customer Care Grievance Escalation

  • Grievance Registration:
    1. Call Consumer Credit Customer Care at 08064-807-777 or email customercare@dmifinance.in.
    2. Specify loan account number and contact details for prompt acknowledgment.
    3. Commitment to respond within 5 business days.
  • Escalation Process:
    1. Level 1: Escalate concerns to grievance@dmifinance.in for a written reply within 5 days.
    2. Level 2: Contact Mr. Ashish Sarin, Senior VP – Customer Success, at head.services@dmifinance.in or 011-41204444 for senior-level resolution.
  • Corporate Loans Grievance:
    • Corporate customers can email grievances to dmi@dmifinance.in, ensuring resolution within 15 business days.
  • Principal Nodal Officer (PNO):

This structured grievance redressal framework demonstrates DMI Finance’s commitment to swift and effective resolution, emphasizing customer-centric solutions at multiple levels.

Conclusion

DMI Finance’s commitment to customer care is evident through its diverse and accessible support options. Whether it’s retail loans, corporate financial solutions, or grievance redressal, the customer-centric approach ensures a seamless experience for DMI Finance customers.

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FAQs: DMI Finance Customer Care Number

  1. What is the response time for email support?

    While an automated acknowledgment is immediate, the customer can expect a comprehensive response within 3 business days.

  2. How can I contact DMI Finance Customer Care?

    You can reach DMI Finance Customer Care by calling 08064-807-777 or emailing customercare@dmifinance.in.

  3. What are the working hours of DMI Finance Customer Support?

    Customer support is available from 9:00 am to 8:00 pm, Monday to Saturday.

  4. Is there a specific channel for existing customers?

    Yes, existing customers can use the designated form on the website, ticking the appropriate box to indicate their status.

  5. How can I escalate my grievance with DMI Finance?

    For Level 1 escalation, email grievance@dmifinance.in. For Level 2, contact Mr. Ashish Sarin at head.services@dmifinance.in or 011-41204444.

  6. What is the process for corporate customers to address grievances?

    Corporate customers can email their grievances to dmi@dmifinance.in, ensuring resolution within 15 business days.

  7. Can I connect with DMI Finance through WhatsApp?

    Yes, customers can conveniently communicate with DMI Finance via WhatsApp at +91 9350657100.

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